Privacy Policy

This Privacy Policy was last updated in August 2021.


Who We Are

This General Privacy Policy (“Privacy Policy”) applies to the Malana s.r.o. (collectively “we,” “us” or “our”).

If you live in the European Economic Area, the Controller of your personal data is Malana s.r.o., which has its principal place of business at 1470, Na Belidle, Cesky Brod, Czech Republic, 282 01.

Privacy Policy Contents

This Privacy Policy describes how we handle and protect your personal data and the choices available to you regarding collection, process, access, and how to update, correct and delete your personal data. Additional information on our personal data practices may be provided in product settings, contractual terms, or notices provided prior to or at the time of data collection.

This Privacy Policy is intended for you if you are a user of our products and services.

Personal Data We Process

Personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).

We may collect data or ask you to provide certain data when you visit and use our websites, products and services. The sources from which we collect Personal Data include:

  • Data collected directly from you or your device relating to an identified or identifiable natural person (“Data Subject”), and may include direct identifiers such as name, address, email address, phone number, and online or indirect identifiers such as login account number, login password, marketing preferences, social media account, or IP address;
  • If we link other data relating to you with your Personal Data, we will treat that linked data as Personal Data; and
  • We may also collect Personal Data from trusted third-party sources such as distributors, resellers, app stores, contact centers, and engage third parties such as marketing, survey, analytics or software suppliers to collect Personal Data to assist us.

We do not process special categories of personal data or deduce in any way this type of information from data we collect within our products.

We organize the Personal Data we process into these basic categories: Billing Data, Account Data, and Product Data.

Billing Data includes your name, email address, masked credit card number, license information and in certain circumstances, your billing address and your phone number. In most circumstances, you purchase our products and services from a trusted third-party service provider, reseller, or app store. In those circumstances, your Billing Data is processed by the relevant third party and we only receive a subset of this data to keep proper business records. In these instances, see below an example of Billing Data and what we use it for:

Billing data

What we use it for

Email address

To send you purchase receipts

Masked credit card number

To process the payment and billing records

License key

To identify a specific license for a follow-up actions such as renewal or troubleshooting

License type

To enable features based on the purchased license


To check if a given subscription can be renewed

Date of expiry

To check whether a license is valid

Account Data includes information needed to set up and customize an account, such as your name, email address and username, and information connected with our services, such as license keys. For some of our products or some of their functions creating an account is necessary. See below an example of Account Data and what we use it for:

Account data

What we use it for


To customize our communications by addressing you by your name

Email address

To send you communications regarding your license and support


To manage your account and facilitate your login into the service

Subscription renewal date

To tell us until when the account is valid

Trial User

To add a trial period before the account is charged

An account is also necessary for some features of our Forum. You have the option to provide additional information within your account such as personal texts, disclose your birth date, identify your gender, instant messaging number, messenger username, or website name and address, disclose your physical location, and select an avatar or personalized picture. Any information you provide here will be visible to other users (including your total number of posts, and posts per day, the date and time you registered, your local time, and the date and time of your last activity).

Product Data includes two sub-categories:

  • Device Data includes information about the operating system; hardware; city/country of device; error logs; browser; network; applications running on the device, including the products; and
  • Service Data includes information about the product usage and events relating to use of our product.


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